Refund & Cancellation Policy

Reservations

• Some bookings or events may require an advance deposit.
• Cancellations made ≥ 72 hours before the booking are eligible for a full refund.
• Cancellations made between 72–24 hours before are eligible for a 50% refund.
• Cancellations within 24 hours are non‑refundable.

Special Events & Tickets

Tickets for special nights (e.g., New Year, Concerts) are non‑refundable unless an event is cancelled by us; in that case a full refund or reschedule will be offered.

How to Request

Email accounts@kingdomeklub.com with your name, contact number, booking date, and payment reference.